Online Synchronous tools

Bb Collaborate Ultra

Bb Collaborate Ultra is a synchronous communications tool that can facilitate communication and collaboration between staff and students. Bb Collaborate Ultra allows you to:

  • Talk online in real-time
  • Chat via text online
  • Share videos, presentations and

Instructions on getting started, creating, accessing and using Bb Collaborate Ultra are available on the CloudDeakin Guides website

Staff can now easily create Bb Collaborate Ultra sessions from within CloudDeakin.

Tips and hints using Bb Collaborate Ultra

Preparation:

  • You will require a web enabled computer, latest browsers, webcamand microphone USB headset to talk and listen.
  • Install the latest browsers 
  • If you are presenting/facilitating a session, your computer should NOT be using Wifi but instead using cabled Internet for better experience. You should turn-off Wifi on your computer so it is defaulted to cable Internet.
  • In order to participate in a Bb Collaborate Ultra session, you will need to ensure your computer and other hardware are set up correctly. It is highly recommended you follow these instructions – Blackboard CollaborateUltra Setup Guidelines – Setup info for first time users (half way down the page) before the start of your session to ensure any issues are resolved.
  • It will take a few minutes to load the first time you log in. Accept any pop-up warnings/prompts that appear.

IMPORTANTInstructions for Unit Chairs:

Please follow the naming conventions for Bb Collaborate Ultra session set up for unit sites:

Trimester (space) Year (space) Unit Code (space) Context/purpose  

e.g. T3 2019 MMMXXX Seminar Room or T3 2019 MMMXXX Revision Seminars

Set up BB Ultra Session’s Start Date to 1st day of Week 1 and End Date to last day of Week 11.

Please LOCK the Course Room

An automated cloud Course Room is created by default when a BbC Ultra LTI link is added to your unit site. Please ‘LOCK’ the Course Room so not to confuse students entering the room with your unit’s Bbc Ultra cloud classroom. If you leave this room Unlocked, you may have students joining this room rather than your unit’s cloud BbC Ultra room.

Skype for Business (Lync)

Skype for Business (Lync) is a communication and collaboration tool that lets you use your computer or mobile device to instant message, video-chat, schedule online video meetings/webinars, share screen and content with staff and students.

Tips and hints using Skype for Business (Lync)

Preparation:

  • You will require a web-enabled computer, webcam and microphone USB headset to talk and listen.
  • In order to participate in a Skype for Business session, you will need to ensure your computer and other hardware are set up correctly. It is highly recommended you follow these instructions

Skype for Business Setup Guidelines – Where can I download Skype for Business (Lync)? before the start of your session to ensure any issues are resolved.

  • It will take a few minutes to load the first time you log in. Accept any pop-up warnings/prompts that appear.

Instructions for Unit Chairs:

IMPORTANT: Please follow the naming conventions for Skype for Business (Lync) session set up for unit sites:

Trimester (space) Year (space) Unit Code (space) Context/purpose e.g. T3 2019 MMMXXX Seminar Room or T3 2019 MMMXXX Revision Seminars

Getting off to a good start with Bb Collaborate Ultra and Skype for Business (Lync)

  • ETHERNET (NOT WI-FI): Avoid using Wi-Fi connections if running a Bb Collaborate Ultra/Skype for Business(Lync) session. It is recommended that Wi-Fi be disabled and an Ethernet cable directly connected to the computer be used. This is particularly important if conducting the Bb Collaborate Ultra/Skype for Business(Lync) session off-campus.
  • PREPARE: It is recommended that staff are prepared and log in at least 20 minutes before the Bb Collaborate Ultra / Skype for Business(Lync) session to have time to load ppt slides, check audio settings and iron out any technical
  • SET UP: If using a home or shared computer it is recommended that staff go through the set up for ‘first time Bb Collaborate Ultra users/ Skype for Business (Lync) users’ each time. This is particularly important as computer settings especially audio settings may have been changed by others.
    • SUPPORT: Do not hesitate to contact technical support if needed. The eSolutions IT Service Desk is available between Monday to Friday 8am-8pm or Weekends 11am-5pm and BL Learning Innovations Support are available between Monday to Friday 9am to 5pm. If you are not confident with your technical abilities, it may be best to schedule your BbC sessions within these times.